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Let’s drop ‘e’ and enable commerce via all digital avenues. Bring about a paradigm shift in the definition of channels;engage and enthral - to augment stickiness - by maintaining visibility across all possible customer touchpoints.

Wednesday, 19 October 2016

A look at Indian B2C travel eCommerce space from customer perspective

By On 12:43

With travel accounting for around 70% of the overall Indian eCommerce market; the MakeMyTrip and Ibibo merger, will go down history as a very significant event.

The joint entity with a combined ownership over popular digital assets like MakeMyTrip, GiIbibo, RedBus, is going to turn into an Indian travel behemoth. With these traditional assets, they have ventured into new space with
·         RightStay – ventured into the AirBnB territory of Homestay market
·         Ryde – ventured into intercity carpooling solution.

At this juncture it might be pertinent to take a looks at the B2C stats, based on the publicly available digital footprint left by the members of the new entity and their immediate competitors.


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